Securus Technologies Background Information

Securus is a technology company that offers technological security solutions for both criminal and civil justice systems. The company’s main objective is to modernize the incarceration experience and at the same time improve public safety. Securus Technology offers powerful technology solutions to thousands of correctional, law enforcement, and public safety agencies. The solutions are easy to use and accessible. The high-tech software solutions are produced through a collective effort of the company’s team of designers, technologists, and engineers. Securus helps in making the world safe by providing monitoring products and services, inmate self-service, information management, public information, incident management, investigation, and emergency response services.


The company’s headquarters are located in Dallas, TX. Securus began its operations in 1986 and has over 30 years of experience in the industry. Correctional facilities in over 48 states are its major clients. Securus has regional offices in Atlanta, GA, Allen, TX; and Carrollton, TX. The company has more than 140 patents and is considered as the leading innovator in the industry. Securus’ leading security platform is the Secure Call Platform (SCP) that has over 2,200 installations. Securus has over 150 Field Services team members that are always available to provide assistance to all the facilities that use the company’s services.


Securus’ Customer Comments


Most customers are grateful to Securus for helping them obtain search warrants using information from phone calls. Correctional facilities like the company’s services because it assists them in monitoring inmate calls. Through the platform, the facilities are now able to easily monitor inmate calls that contain suspicious information. In fact, the management in one corrections facility confirmed that they have been able to detect cases of suspicious conversations, threats, access to cellular devices, drug selling, and inmate alcohol use through the company’s monitoring tools. The company’s investigative tools are also commonly used for investing potential security threats to the correctional facilities and complaints of harassment.

How Securus Technologies Is Helping To Solve Crimes

Securus Technologies is a communications platform that is currently being utilized at select correctional facilities. It is a program that is allowing inmates and visitors to communicate with one another over safe and secure protocols of communications. It is also important for both parties of inmates and visitors to know that although the protocols of its communications are absolutely safe and secure, law enforcement and courts will have access to the conversations that occur over it, thus, encouraging everybody to ensure that they avoid not only speaking about illegal matters, but also from partaking in any at all. Securus Technologies is doing what it can to solve crimes in communities so that we will have have a safer place to work and live in. What could be wrong about having Securus Technologies implemented into your communications local correctional facility’s systems?

If you would like to learn more about Securus Technologies, there are press releases available on the website and are updated regularly so that people can be aware of what the company is currently working on. They consistently strive to reach the ultimate heights of greatness in all of their work, thus, making them a great candidate as a system that should be recognized as being trustworthy, reliable, and an optimal choice of communicative solutions. They adhere to all laws, rules, and regulations and are even recognized by many courts as being a great catalyst of solving crimes, as many have been investigated and solved through its utilization. Be sure to contact a help desk representative if you would like to learn more about the system, or to use utilize it for your own communications, whether you’re the inmate or visitor.

BICSI Certification Earned By Securus Employees

Securus Technologies is a leading IT company that has some of the most advanced technical teams employed. They recently had eleven field workers earn the Building Industry Consulting Service International Installer 1 Certification. This certification is recognized internationally and is highly acclaimed by telecommunications companies everywhere. The training program that BICSI covers includes installing fiber optic cables, setting up wireless access technology, and installing other distribution systems. This is another huge step for Securus Technologies who already boasts of 100 plus patents, and company Vice President of Technical Operations Danny de Hoyos has commended BICSI for their in-depth program.



Securus Technologies services over 3,000 correctional institutions and has been in business since 1986. They have an incredibly intricate system that is installed in these facilities that always keeps law enforcement alert, and inmates connected to their families. Securus has voicemail for their phone systems, and inmates can purchase prepaid phone debit cards, or have their families billed on self-service accounts. With Securus’s ConnectUs program, inmates can use kiosks or company tablets to purchase allowed items, or file complaints electronically. Securus also has instant mail which works similar to email, and is scanned by THREADS to ensure no contraband is detected in the communication.


Inmates also have the privilege of visiting their families remotely through Securus’s video visitation software. Families can signup for this on the Securus Technologies website, and share moments from home with incarcerated loved ones. Securus monitors communications for any suspicious contacts or associates with Investigator Pro. This software comes programmed with biometric detection algorithms, including voice recognition to see if inmates are communicating with any known criminal syndicates, or persons on a wanted list. Securus XJail keeps all pertinent information managed and organized to keep facility workflow moving.